PlantSuccess Newsletter
Volume IV, Issue 6
17 March 2004

Dear Subscriber:

The world received a wakeup call on 9/11/01 and will never be the same as it was before that fateful day when war was declared against everything the democracy of the US has embraced for 200+ years. Our countrys action and resolve has been appropriate and made a difference. 3/11 will become the anniversary date of another wakeup call; Spain reacted very differently and history does not favor their action. Terrorism is against rational thought, human decency and a productive way of life and we will not defeat it easily. We will defeat it because of the true genius of America -- our very productive way of life and our ability, experience and willingness to dramatically improve the lives of millions.

Leaders in this fight share their ideas, experience and best practices with attendees at PlantSuccess. Join us 22 April at the Hilton Houston NASA Clear Lake for PlantSuccess Gulf Coast 2004 and another conference under the theme: Best Practices Driving Plant Performance.

Tom Jefferson, Director, IT Production & Technology, Bayer Polymers, LLC, will set the conference table for another roster of outstanding speakers with his presentation: Facility and Asset Management: Delivering a Realistic Value Proposition. Review the list of sessions and presenters from a broad range of industry leaders and plan now to join us.

PlantSuccess Gulf Coast 2004
Best Practices Driving Plant Performance
Hilton Houston NASA Clear Lake
22-Apr-04

Preliminary Agenda

Wed; 4/21/04

5:00-9:00pm

Welcome Reception -- Texas-style BBQ

Thu; 4/22/04

7:30-9:00am

PlantSuccess Registration - Grand Ballroom Foyer

7:30-8:30

Continental Breakfast Solutions Marketplace Grand Ballroom

General Session

8:30-9:30

Welcome Carl Howk, Chairman

Introduction: Kirk Wilson, VP of Engineering Services, Bayer Corp

Keynote Address:  Facility & Asset Management: Delivering a Realistic Value Proposition
Tom Jefferson, Director of IT Production & Technology, Bayer Polymers, LLC

9:30-10:15

Right Risk -- Powerful Principles for Taking Giant Leaps With Your Life
Bill Treasurer, Captain Inferno, Giant Leap Consulting

10:15-10:45

Beverage Break

Dual Session

10:45-12:00

Operational Effectiveness

Improving Operational Performance in the Offshore Environment
Dave Purvis, Business Planning Manager, Shell Exploration & Production

Centers of Competency: Sustaining the Value of Change
Ellen Dahl, Manager Corporate Asset Productivity, DuPont Engineering

10:45-12:00

Collaboration Works

Taking Projects "Out of the Box" - Challenges & Successes
Sylvia Rappenecker, Dow Design & Construction Product Manager, Dow Chemical

Knowledge Collaboration
John McQuary, VP of Technology & Strategies Organization, Fluor Corp

12:00-1:00pm

Buffet Lunch Solutions Marketplace

1:00-1:45

Site Management: A New Role
Tom Bates, Site Manager, Degussa Corporation

1:00-1:45

Strategic Planning Brings New Life to a Reliability Program
Jay West, Technology Development Manager, BE&K Industrial Services

1:45-3:00

MOC Across Divisions, Products and Systems

E-MOC: Electronic-based Management of Change
Malcolm Reid, ESG Quality Manager, Air Products & Chemicals, Inc

IT Systems Enhancement Using Stage-Gate Methodology
Kevin Hunter, IT Business Solutions Manager, Lyondell Chemical Company

1:45-3:00

Improved Profits From Maintenance & Reliability

Propagating Best Practices through a Complex Global Organization
Tim Jordheim, Manager of Plant Business Solutions, Cargill, Inc

Optimizing Asset Reliability
Bill Carlon, Mp2/EXP Coordinator, North Star Steel

3:00-3:30

Beverage Break

General Session

3:30-5:00

Sponsor Panel Discussion -- Solutions for Process Industry Owner-Operators

5:00-7:00

Cocktail Reception Solutions Marketplace

7:00pm

Wrap-up and Drawing for Raffle Prize -- Solutions Marketplace

The agenda is complete; online registration is open at www.PlantSuccess,com -- take advantage of the early-bird discount. If lodging is required, call the Hilton Houston NASA Clear Lake at 281-333-9300 and specify PlantSuccess for a special room rate of $109.00 plus taxes. If you have questions or need additional information, please call me at 770-565-3282.

Plan also on joining us Wednesday evening, 21 April for a Welcome Reception that will be fantastic a Texas-style BBQ.

Carl Howk, Chairman

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Current Links

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Tom Peters: In Search of Excellence, Best Practices and Out-Sourcing

The seminal management book In Search of Excellence, by Tom Peters and Robert Waterman, was published in 1982, and remains one of the biggest selling and widely read business books ever. It helped American executives look into the mirror and see that some of the things they were doing were not bad at all, that others were excellent, and that they could borrow excellent ideas from each other. Today we call these best practices.

Peters and Waterman found eight common themes which they argued were responsible for the success of the chosen corporations, which have become pointers for managers ever since. The themes:

  1. A bias for action, active decision making - 'getting on with it'.
  2. Close to the customer - learning from the people served by the business.
  3. Autonomy and entrepreneurship - fostering innovation and nurturing 'champions'.
  4. Productivity through people - treating rank and file employees as a source of quality.
  5. Hands-on, value-driven - management philosophy that guides everyday practice - management showing its commitment.
  6. Stick to the knitting - stay with the business that you know.
  7. Simple form, lean staff - some of the best companies have minimal HQ staff.
  8. Simultaneous loose-tight properties - autonomy in shop-floor activities plus centralized values.

In a 2001 interview, Peters claimed that were he to write In Search of Excellence today, he would not tamper with any of the eight themes, but he would add to them: capabilities concerning ideas, liberation, and speed. READ MORE.

Peters has recently joined the fray which will receive as much press as anything else this presidential-election year with his "Off-shoring" Manifesto/Rant: Eighteen Hard Truths about Inevitabilities, Pitfalls, and Matchless Opportunities. Some of the most noteworthy:

- "Off-shoring" will continue; the tide cannot be reversed.

- The automation of business processes is as big a phenomenon in job shrinkage as off-shoring.

- The wholesale, increasingly upscale entry of 2.5 billion people (China, India) into the global economy at an accelerating rate is virtually unfathomable. Unfathomable = Unpredictable, exceptional challenges, amazing opportunities.

- Free trade works. Period. It makes the world a safer place ... in the long haul. The process is not pretty at times. (Sometimes long times.) Those who dutifully followed yesterday's rules yet are displaced must be helped when the "rules change." Such help must not be in perpetuity -- it demands a sunset date.

- Big Companies are off-shoring/automating almost exclusively in pursuit of efficiency and shareholder value enhancement. (This is not new or news.)

- Job creation is entrepreneurially led, especially by the small fraction of "start-ups" that become growth companies (Microsoft, Amgen, FedEx et al.); hence entrepreneurial incentives including low capital-gains taxes and high R&D supports are a top priority.

- Future success rests upon ... Excellence in Innovation. Hence, among other things, research universities must be vigorously supported. READ MORE.

IBMs Global CEO Study 2004

Growth is back on the corporate agenda. Of the 456 CEOs who gave one-on-one interviews for the survey, 80 percent declared that their primary objective has shifted from cost cutting to revenue growth.

As they reach for growth, however, the CEOs see several potential roadblocks. Most CEOs, for example, say their companies are neither responsive enough to changing business conditions nor agile enough to pursue new market opportunities. READ MORE.

The PlantSuccess Newsletter generates a substantial number of visits to our website, we welcome the interest and the access to previous issues of the Newsletter which are available there. If you'd like to share this newsletter with a colleague, just forward a copy. Subscribe or cancel by sending a request to Carl.Howk@PlantSuccess.com

Full links to Volume IV, Issue 6 Newsletter articles:

1. www.PlantSuccess.com

2. http://www.businessballs.com/tompetersinsearchofexcellence.htm

3. http://www.tompeters.com/toms_world/observations.asp

4. http://www-1.ibm.com/services/bcs/globalstudy.html

5. www.PlantSuccess.com