PlantSuccess Newsletter

Volume I, Issue 15

11/14/01

 

Dear Subscriber:

 

This week began November 11th with the annual celebration of Veteran’s Day and the remembrance of an act of war -- the terrorist attacks two months ago. These events go hand-in-hand and should be joined by the celebration of our economic freedom. The US is the world’s greatest military power because of its economic power, far greater now than when Admiral Isoroku Yamamoto (chief planner of Japan’s attack on Pearl Harbor) stated, “I can’t imagine anything that would infuriate the Americans more. I feel all we have done is to awaken a sleeping giant and fill him with a terrible resolve.” This prophecy was fulfilled when American manufacturing built thousands of ships, planes and armored vehicles in record time and overwhelmed the production capacity of Germany and Japan.

 

As evidenced by events since the weekend, the military phase of our war against terrorism is on track. The economy is not doing as well. Although today’s report on consumer spending – two-thirds of all economic activity – cites an increase of 7.1 percent in October’s retail and food service sales, this is compared to an almost stagnant September. Unfortunately, most economists say a recession -- two consecutive quarters of falling economic output -- this year, is unavoidable.

 

The year 2001 began with a projected eight percent increase for corporate technology expenditures over 2000. This gain has been reduced to just 2.5 percent. Based on a recent Gartner survey, the expected rise for 2002 over 2001 is just 1.5 percent yet offers hope for the troubled technology sector. This survey reports that the market segments most likely to attract next year's technology spending are security, data storage, Web-based applications and services, and handheld computers.

 

One of the most important data reports is worker productivity. In the third quarter, although impacted by major job reductions, this statistic posted its best performance in more than a year by rising 2.7 percent compared to 2.2 percent the previous quarter. From 1973 to 1995, productivity averaged lackluster gains of just above one percent per year; since 1995, increases have more than doubled.

 

We can watch a war in distant lands and a new world-order unfold before us; we need to participate in improving the economy that will make it possible for us to truly win this war. We hope the following articles offer insight and ideas into what can be done differently and is being done by others to increase the return on invested capital and to enhance productivity.

 

We are making plans for PlantSuccess 2002, scheduled for October 9-10, 2002, also at the Philadelphia Airport Marriott. You will be learning more here and at www.PlantSuccess.com

 

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A Weapon Against Uncertainty

 

All of us are accustomed to facing uncertainly, it is our job and we couldn’t survive without this ability. Since the terrorist attacks of 9-11, uncertainty has taken on a new meaning. In response, the Wharton School at the University of Pennsylvania proposes scenario planning, “… a risk management technique originally developed by Royal Dutch/Shell to deal with oil production and price shocks, scenario planning involves imagining different versions of the future and mapping out strategic responses should one or more of those versions become reality.”

 

Read the article, review the scenarios -- from worst-case to grim to gray to best-case -- and consider the strategies called for and Wharton’s symposium. Read on …

 

The Key Is Using New Technologies, Not Producing Them

 

“Information and communications technologies (ICT), creating barely a ripple 10 years ago, are now driving a broad wave of productivity gains in the US, leaving Europe and many other countries behind,” according to a new report from the Conference Board.

 

The report continues, "It is the use of ICT, not its production, that is the likely key to future growth acceleration. Even though computer and communications equipment have been readily available in a worldwide market for quite some time, it appears that we are at the beginning, not the end, of the diffusion process, even in the US. This suggests that the longer-run productivity gains and market advantages are likely to be found in the creative use of information and communications technologies. While the relative size of the information and communications technology-using sectors is similar across countries, there are substantial differences in the productivity growth resulting from investments in information and communications technologies."

 

The results of this study are important to users and providers of information technologies, read on …

 

Important Wireless Technologies

 

New research from VARBusiness reveals just how significant wireless penetration has become. Today, 52 percent of solution providers say they support, deploy or service wireless technology for customers compared to 32 percent just a year ago.

 

This article provides a closer look at some of the products and innovations, including Wireless LANS, Handheld Devices and Wireless Software, and is important to users and solution providers, read on …

 

The New Benchmarking--A Foundation for Strategic Change

 

Technology means a faster rate of business change. Customers are demanding more personalized products, and competitors with new business models are emerging from unexpected sources. E-business has become an integral component, linking technology and business strategy in new ways.

A new type of benchmarking is needed that can do the following:

Go beyond the operational indicators of performance to the critical technology and processes supporting that performance

Provide the foundation for technology-enabled strategic decisions about the direction of the business

The current Executive View from AMR Research includes an interesting piece on The New Benchmarking that encompasses technology and drives strategic change, read on …

 

This Newsletter generates a substantial number of visits to our website, we welcome the interest and the access to previous issues of the Newsletter which are available there. If you'd like to share this newsletter with a colleague, just forward a copy. Subscriptions and cancellations can be made by sending a request to Carl.Howk@PlantSuccess.com

 

Full links to Volume I, Issue 15 Newsletter articles:

1.       www.PlantSuccess.com

2.       http://knowledge.wharton.upenn.edu/whatshot.cfm

3.       http://www.conference-board.org/search/dpress.cfm?pressid=4669

4.       http://www.manufacturingsystems.com/midday/default.asp?ID=1100

5.       http://www.amrresearch.com/EXV/default.asp?i=56